Information collection
We collect personal information only when you provide it voluntarily through our contact forms or appointment requests. This includes, but is not limited to, your name, email address, phone number, and vehicle details (make, model, year, and license plate). We do not collect sensitive data without your explicit consent during general site browsing.
The data you provide is associated with your inquiry or service request. If you contact us by email or phone, we save that information to follow up and maintain a record of the repairs and technical recommendations we have provided to you.
Use of personal data
The collected data is used exclusively to process your requests, schedule mechanical services, and respond to your technical inquiries. We may also use your information to send you maintenance reminders or updates on the status of your repair. We do not sell or share your information with third parties for advertising purposes.
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Process appointment requests and coordinate the reception of your vehicle at the workshop.
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Communicate regarding the status of your repair and the work performed.
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Send maintenance reminders when you request them or when they are relevant to your vehicle.
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Maintain a technical history that allows us to offer more accurate diagnoses in future visits.
